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Wondershare ID Guide

Learn all about Wondershare ID

> Wondershare ID Guide - How to Retrieve or Reset Your Password

Wondershare ID Guide

What's Wondershare ID

Create a Wondershare ID

Activation

Retrieve or Reset Password

Effects Store's Guide

How to Retrieve or Reset Your Password

Retrieve your password

If you forgot your password or get the error message “User name or password error”, you can retrieve your password with your Wondershare ID.

In the sign-in window (you can access sign-in window via Filmora or via the Effects Store), click Forgot password.

reset password

In the Forgot password window, enter the email address associated with your Wondershare ID and click Send Code. Enter the verification code you receive. Then, enter your new password twice to confirm and click Reset and Login.

retrieve password

Reset your password

To ensure the security of your account, it’s a good idea to periodically change your password. Here’s how to do it:

Sign in with your Wondershare ID (you can access the sign-in window via Filmora or via the Effects Store), click the Account icon and choose “Change password” (via Filmora) or “My Profile” (via Effects Store). If prompted, enter your current password to verify your identity. Then enter your new password twice to confirm and click Submit.

how to reset password