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Frequently Asked Questions
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Does one license work for both PC (Windows) and Mac?
No. The PC (Windows) and Mac licenses are not universal. That is to say, PC (Windows) licenses can only be used on PC computers and Mac licenses can only be used on Mac computers. When you switch your device to a new one with another system, you are NOT able to transfer and activate your license on the new computer. Please make sure you are purchasing the correct version for your operating system.
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What is the annual plan or the perpetual plan?
Annual plan: A 1-year subscription allows you to use this product for one year and renew if you're satisfied. You will receive an email notification 7 days prior to the end of the subscription, which will include instructions to either renew for another year or cancel the subscription.
Perpetual plan: If you purchase a Perpetual License you will get lifetime access to the version of the software you purchased the license for, including all updates in this version. However, this plan does not include future versions of the software. You would need to purchase a new plan to access the new version released in the future.
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What is the limits of the trial version?
With the trial version, you can use all the features in Filmora except for the watermark on the exported video. The watermark could be removed if you purchase a license to activate Filmora.
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What is Filmstock and what is it for?
Filmstock is the one-stop-shop for royalty-free video effects, footages, audio and stock media. You can click the Filmstock to find more details about Filmora effects.
