How to Fix iPhone/iPad/iPod Cannot Connect to iTunes Store
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How to Fix iPhone/iPad/iPod Cannot Connect to iTunes Store

By Elva | Mar 09,2018 15:10 pm

The iTunes Store is the all-in-one mobile device management application that has been developed by Apple Inc. for all of its iDevices. The software allows you to seamlessly sync together your media files (such as music, videos, and images) as well as your apps for consistency. It is the central hub for all media activity that you carry out on your iPhone, iPad, or iPod. If you have ever experienced problems connecting to the iTunes Store, then you will know how annoying it can be to playback music and media files on your iDevice. To help you out, we have put together this step-by-step guide on how you can fix connection issues to iTunes Store.

Part 1: How to fix connection issues with iTunes Store

What is the error?

When you launch the iTunes Store your iPhone, iPad, or iPod to the iTunes Store, you might encounter an error that alerts you about connection issues. Depending on your particular case, you might see one of the following alert messages:

  • ● "We could not complete your iTunes Store request. The iTunes Store is temporarily unavailable. Please try again later."
  • ● "Cannot connect to the iTunes Store. An unknown error has occurred."
  • ● "We could not complete your iTunes Store request. The network connection could not be established. There was an error in the iTunes Store. Please try again later.”
  • ● "iTunes could not connect to the iTunes Store. Make sure your network connection is active and try again."

How to Fix Connection Issues with iTunes Store?

If you are experiencing connection issues with the iTunes Store, then you can try out of the following solutions for fixing the issue:

Setup Time Zone:

On most occasions, inaccurate time and date settings can lead to connection issues with the iTunes Store. This is because iTunes can have a problem in syncing with your device if there is a difference in the time and date on the iTunes server and your device. To resolve this issue, navigate to Settings on your Apple device, tap on General, and then tap on Date & Time. From here, check to see if the time, date, and time zone (should be the same as your local city) are correctly configured. You can also tap and enable the Set Automatically setting to allow your device to sync with your network’s time and date settings.

Check your network connection:

Another common problem that causes this error is a faulty network connection that prevents you from connecting to the internet. If you are using Wi-Fi, ensure that you are in the range of your router and that your device is connected to the Wi-Fi network. If you are connected, ensure that have an active internet connection.

Turn on cellular data:

If you make use of cellular data to connect to the internet instead, then make sure that data connectivity is turned on. To do so, navigate to Settings on your iPhone, iPad, or iPod and tap on Cellular. Now, check to see if the Cellular Data is enabled, if it is not then tap on the button next to Cellular Data. Once connected, try connecting to the iTunes Store again.

Upgrade your iOS version:

Sometimes an outdated iOS version can also cause connection issues with the iTunes Store. To resolve this issue, navigate to Settings and then to General. From here, look for the option of Software Update and tap on it. If there is an update available, your device will prompt you for installing the update. Tap on Download and Install to proceed forward with updating the iOS version on your device.

Note: You need an active internet connection for updating your iPhone, iPod, or iPad.


Part 2: iSkySoft iTransfer – Best Alternative to iTunes

If all of the above fails and you are still experiencing problems connecting with the iTunes Store then not to worry, iSkysoft iTransfer has you covered. iTransfer, like iTunes, is an all-in-one media management software that allows you to perform all the functions that iTunes does but in a more efficient and reliable manner. The software has a beautiful user interface that is incredibly easy to use and understand. You can sync your media across all of your devices easily and quickly with the help of iSkySoft iTransfer. You will never again have to rely on iTunes for handling music, videos, images, and apps on your iPhone, iPad, or iPod after you start using the amazing iSkySoft iTransfer. It is our recommended tool for transferring, syncing, and backing up data on all your Apple devices.

cannot connect to itunes store iphone

All in all, we can say that iSkysoft iTransfer, with its powerful range of features is one of the best tools out there for managing your iPhone, iPad, or iPod.


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